Privacy Policy

Hike Supply Privacy Policy

Last updated: 14-09-2025

This privacy policy describes how Hike Supply (the "Site," "we," "us," or "our") collects, uses, and discloses your personal data when you visit, use, make a purchase through our site (the "Site"), or otherwise interact with us (collectively the "Services"). In this Privacy Policy, "you" and "your" refer to you as the user of the Services, whether you are a customer, website visitor, or another person whose information we collect in accordance with this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, we ask you not to use or access the Services.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, for example, to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on the Site, update the "Last Updated" date, and take any other steps required by applicable law.

How we collect and use your personal data

To provide the Services, we collect personal information about you from various sources, as described below, and have collected such information within the past 12 months. The information we collect and use depends on how you interact with us.

In addition to the specific uses described below, we may use the information we collect about you to communicate with you, provide the Services, comply with applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What personal data we collect

The types of personal data we collect about you depend on how you interact with our site and use our services. When we use the term "personal data," we mean information that identifies you, relates to you, describes you, or can be linked to you. In the sections below, we describe the categories and specific types of personal data we collect.

Information we collect directly from you
The information you provide directly to us through our Services may include:

  • Basic contact details such as your name, address, phone number, and email.

  • Order information such as your name, billing address, shipping address, payment confirmation, email, and phone number.

  • Account information such as your username, password, and security questions.

  • Purchase data, including items you view, add to your cart, or add to your wishlist.

  • Customer service information, including any details you choose to include when communicating with us, such as when you send a message through the Services.

Some features of the Services may require you to provide certain information about yourself. You may choose not to provide this information, but if you do, you may not be able to use or access those features.

Information collected through cookies
We also automatically collect certain information about your interaction with the Services ("Usage Data"). For this purpose, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our site and your account, including device information, browser information, network connection details, your IP address, and other information about your interaction with the Services.

Information obtained from third parties
Finally, we may obtain information about you from third parties, including providers and services that may collect information on our behalf, such as:

  • Companies that support our Site and Services, such as Shopify.

  • Our payment processors, who collect payment data (e.g., bank account, credit or debit card details, billing address) to process payment and complete your orders, and to provide you with the products or services you requested and fulfill our agreement with you.

When you visit our Site, open or click on emails we send you, or interact with our Services or ads, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, SDKs, third-party libraries, and cookies.

All information obtained from third parties is treated in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided to us by third parties and are not responsible for their policies or practices. For more information, see the Third-Party Websites and Links section below.