FAQ

When can I expect my order?

We need 1 to 3 business days to process your order. Your order will be shipped within 5 to 7 business days. In total, it will take about 6 to 10 business days for your order to arrive.

What is the status of my order if the estimated delivery time has passed?

99% of our orders are delivered on time. Unfortunately, delays can sometimes occur. You can check the status of your order through the following link: Track Your Order. If you still haven’t received your order seven days after the expected delivery date, please contact us.

What are the shipping costs?

We NEVER charge shipping fees. This is great news because you won’t have to pay any shipping costs!

What steps should I follow if I want to return an item?

For detailed information, please read our return policy.